Luna Tide VIP Rewards Club

Collect Crystal Coins every time you shop with us and become a valued member of our rewards club!

How it works

1. Join Now

Sign up and create your store account. It is free to join and all you need is an email address

2. Earn Crystal Coins

Earn Crystal Coins every time you shop and/or interact with us

3. Redeem Crystal Coins

Redeem your Crystal Coins for exclusive discounts

How to redeem your Crystal Coins

Once you’ve earned some Crystal Coins, you can redeem them with any purchase. All you need to do is apply the Crystal Coins you’d like to use at checkout.

These are the rewards you can apply:

Refer a Friend

Give $10, get $10

Give your friend $10 off their first order of $100+ AUD and you'll receive a $10 voucher for each successful referral.

How it works

1. Go to the Rewards panel in the bottom left of the screen and log into your store account

2. Go to referrals to get your link

3. Share your referral code

4. Earn a $10 voucher when they make a purchase

Share your experience

Receive a $10 voucher

Share your thoughts on your latest order to receive a $10 voucher off your next purchase over $100. Valid for verified buyers only.

How it works

Either fill out the review request from your email or:

1. Visit product page of your latest purchase or our store reviews page

2. Leave a review

3. Ensure your email in the review form is the same as the one you made the purchase with

You'll then receive a $10 voucher in your inbox to thank you for taking the time to review your purchase

Rewards FAQs

The Luna Tide VIP Rewards Club is our loyalty program where you can earn points (Crystal Coins) toward product discounts and special offers.

Create or login to your store account here to join the Luna Tide VIP Rewards club for free.

It is completely free to join and stay in the rewards club.

Yes the rewards club is available worldwide.Crystal Coins are earned per the AUD equivalent of your order value. For example a US customer who spends $100 USD will earn approximately 148 Crystal Coins as $100 USD is equivalent to $148 AUD.When redeeming rewards they are calculated in AUD and converted into local currency at cart. For example, a US customer redeeming a $20 AUD voucher will receive approximately $14 USD.

You can earn Crystal Coins in the following ways:

- 20 Crystal Coins when you sign up

- 1 Crystal Coin per $1 AUD spent

- 10 Crystal Coins each for following on Facebook or Instagram

- 10 Crystal Coins if you share on Facebook

- 20 Crystal Coins to celebrate you on your birthday

Sign in to your store account then click on the "Rewards" launcher button at the bottom left of the screen to open the rewards panel.

Log in to your store account, then click on the "Rewards" launcher button on the bottom left of the screen to open the rewards panel. Click on "All Rewards". Here you'll be able to see all the rewards you have enough Crystal Coins for. If you have enough Crystal Coins, click the Redeem button and the voucher will be applied to your cart.

No, currently they do not expire.

Once you have redeemed your Crystal Coins for a reward the reward will remain available in your store account until your next purchase.

Your Luna Tide VIP Reward codes can't be used in combination with other promotional or gift cards codes.

Your Crystal Coins earned for that purchase will be returned back to us. If a reward was redeemed for the return purchase it will continue to be marked as redeemed in your account.

So long as you used the same email address associated with your Luna Tide VIP Rewards Club (on your store account) your Crystal Coins will be allocated.

Crystal Coins are unable to be added to your account retroactively. You can earn Crystal Coins on all future purchases when logged into your account.

Crystal Coins are only earned on valid purchases made directly from our online store.

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